FagorBrandt Case Story
« What made this project a success was the professionalism of the entire Partner Power organization,
and in particular the highly skilled Senior International Project Manager, who through the entire process
kept focus on our business needs,» explains Jean-Philippe Moulineuf, Sales & Distribution IT Director at
FagorBrandt.« The Senior International Project Manager has been – and still is – my ambassador. He
transfers with force and persuasion my objectives and my constraints to the involved parties. He really
has “an iron fist in a velvet glove”. I have full confidence in him, and, as expressed to my managers, I
wish to keep on working in collaboration with Partner Power to handle our future projects.» Today,
FagorBrandt has gained greater control, visibility and an extremely decreased TCO with Microsoft
Dynamics NAV and Partner Power!
Doing international business under several brands requires accurate and up-to-date business data in order to make the necessary decisions and to drive the business forward.
FagorBrandt is the number one in the French domestic appliances market and one of the leading players in the European market. It sells its products in over 100 countries throughout the world. Every day, the FagorBrandt teams strive to improve their consumers quality of life by bringing them ever higher-performance services and products which are both user and environment friendly.
FagorBrandt’s challenges
In 2007, FagorBrandt realized that it had to revise its ERP strategy in order to meet the requirements of dealing with the international and dynamic markets of domestic appliances. At that time FagorBrandt used different local and out-of-date ERP systems; Sage 500 (CS/3)
and Concorde XAL (in Denmark). As a consequence FagorBrandt experienced several critical challenges that needed to be solved in order to drive the international business forward:
- It was impossible to have a uniform Group Reporting. Therefore the information was blurred and the visibility poor.
- It was not possible to control the access to data.
- The efficiency was not optimal, and the local support and maintenance contracts were expensive.
It soon became clear for FagorBrandt that Microsoft Dynamics NAV was the right solution for solving its challenges and to meet the current and future needs. The remaining question was, which partner to choose? Jean-Philippe Moulineuf, Sales & Distribution IT Director at FagorBrandt says:
« We got in contact with Microsoft France, and they suggested that we should contact Partner Power in France (Absys Cyborg) for our international implementations and roll-outs».
The choice of Partner Power
After getting in contact with Partner Power in France, Partner Power HQ was immediately involved. FagorBrandt was convinced by the well-founded and experienced advice from Partner Power. Jean-Philippe Moulineuf recalls:
« We met with Partner Power and the Senior International Project Manager who was leading our project from day one. He was clear, experienced and provided the answers we needed in order to deal with the situation».
Jean-Philippe Moulineuf further recalls: « The Partner Power budget was both detailed and transparent – and really didn’t give us much of a choice – Partner Power was the right match.»
The success factors
Within a few days a detailed, phased plan was laid out by Partner Power and presented for FagorBrandt. Senior International Project Manager at Partner Power, Stig Seiling says:
« We had to address the sense of urgency without jeopardizing the quality of the deliverable. By mobilizing qualified consultants from Partner Power in Denmark (Norriq), we managed to analyze and scope the requirements by molding the CORE over existing business processes identified in FagorBrandt’s Danish subsidiary».