How to reimagine productivity with Microsoft Dynamics 365?

Discover how to improve your employee’s productivity and transform business process automation thanks to the Microsoft Cloud and Microsoft Dynamics 365 software.

The tips to keep your business growing

screenshot white paper How to reimagine productivity with Microsoft Dynamics 365

The use of Microsoft Dynamics 365 will support your growth ambition, across your devices wherever you are. The setting up of an ERP software such as Dynamics 365 offers you many advantages:

  • Stay productive
  • Protect your business and customers
  • Manage finances
  • Grow sales
  • Delight your customers
  • Automating cumbersome manual tasks
  • Use customer data as a factor

As we can notice, cloud and mobile solutions are enabling new workflows and becoming a means of transforming business processes. Businesses from all over the world are seeing the benefits of Microsoft business solutions of helping employees work together.

Although, replacing existing systems can be complex, modern applications in the cloud are completely able to outweigh the risks, increase mobility, efficiency, and enterprise-grade security without the need of up-front capital expenses and less dependency on IT infrastructure to simplify everything for businesses depending on their sizes.


How to reinvent productivity and redefine business processes?

To reinvent productivity and redefine business processes, you need technology that enables your business.

A solution like Microsoft Dynamics 365, you will move away from the complexity and silos traditional ERP and CRM systems to focus on the things you enjoy about connecting with your customers and running your business.

Indeed, 87% of SMBs use at least one cloud infrastructure solution. However, 92% of SMEs are currently using at least one cloud business solution.

Target trends to anticipate needs

By connecting key parts of your business, your business will grow. For instance, the solution Microsoft Dynamics 365 can help reveal operational processes, insights about your customers and connect the pieces of your business.

How to share data and better collaborate to increase your business?

Indeed, if your IT department could use real-time operational data to help your people making up their mind, you will obviously save time and money. Therefore, connecting back office and customer relationship management systems will enable operations to anticipate increased demand from sales forecasts. As far as the finance department is concerned, sales and expenses will be controlled in real time for an overall view of cash flow. The customer service team will also have a realistic view on new sales opportunities.


Considering new business applications in the cloud

Discover the different ways to transform your organization into an affordable driver and flexible of innovation:


  • Gain insights by spotting trends faster and outperform your competitors
  • Save money by controlling your business
  • Improve productivity thanks to connected solutions
  • Reduce IT dependencies with the help of applications and software running in the cloud
  • Data, documents, and devices with one unified user experience that provides control over finances and operations
  • Boost productivity and improve customer insights
  • Gain benefits thanks to a deployment on Microsoft Azure


Customer testimonies of GEARYS company and World Animal Protection about Microsoft Dynamics 365 and the Microsoft Cloud

GEARYS’s testimony

Company specialized in luxury retail for more than 80 years, benefits from a diverse clientele from the store’s location in Beverly Hills, California. GEARYS decided to modernize its business management systems, by adopting Microsoft Dynamics 365 as a management software, to better serve existing customers while reducing costs. As Mary Donahue, director of web operations said: “Dynamics keeps track of our inventory, our clients, our orders. We then bring all that information into Microsoft Dynamics 365,”. Indeed, GEARYS uses Microsoft Dynamics to follow up customer information. As a real teamwork, sales associates can then history and call up profiles on mobile devices on the sales department, which delivers a tailor-made experience for customers. Internally, the company can forecast purchasing trends to ensure opportunities aren’t missed. “Microsoft Dynamics 365 gives us the ability to better forecast what our clients are buying,” explained Mrs Donahue. “We’re not playing catch-up, we’re out ahead of it. ” Improved service, reduced cost. Moving all the inventory and sales data into a single system lets GEARYS track and control costs. “I anticipate a 10–15 percent reduction in costs,” said CFO Patrick Walters. GEARYS has then delivered five-star services with Microsoft Dynamics 365 and the Microsoft cloud.



You can’t grow and keep your records on paper. You need to make one voice and have one place where you keep all of that information. 



Mary Donahue, Director of Web Operations, GEARYS


World Animal Protection’s testimony

As an international animal welfare organization for more than 30 years struggling against animal cruelty, the nonprofit, headquartered in London, has also regional hubs in Africa, Asia, Europe, Latin America, and North America, and offices in 15 countries. Therefore, World Animal Protection uses Microsoft Dynamics 365 to get the most out of its resources and streamline management of global finances, sponsorship, and operations, for a complete and cloud-based solution. Thanks to Dynamics 365, the organization could consolidate operations processes and geographically disparate finance. Simeon Lewis, international head of IT at World Animal Protection, explained how the Microsoft cloud solution “enables us to use our resources in a more effective way.” Indeed, World Animal Protection supporters have contributed to make life better for billions of animals. Today, the organization is satisfied by Dynamics 365 to better understand and engage with supporters and sponsors, without compromising personal data or security.



Microsoft solutions enable this organization to deliver its animal welfare work in a way that maximizes impact for animals and delivers our resources in the most cost-effective way.



Simeon Lewis, International Head of IT, World Animal Protection


Growing efficiently

Microsoft Dynamics 365 automates and easily adapt business processes. Businesses can streamline their supply chain, simplify their finances, make confident decisions that expand your business and manage their sales teams.

Companies will be even more productive thanks to a support growth without added headcount. When you decide to run your business applications in the cloud, it would mean that you will reduce upfront software costs and no costly on-site servers to manage. Grow capabilities by redefining your team and automating business processes will enable you to focus on more strategic projects. Dynamics 365 has the advantage to be quickly implemented.


A real connection with customers

Microsoft Dynamics 365 offers a 360-degree customer view. Indeed, if you can see and analyze all your customer data in one view, you will be able to fix the broken processes and use winning sales tips.

Think about bringing your team familiar processes built around sales best practices and role-specific workflows. Adopting interactive dashboards will help your team tracking your most active customers and uncover new sales and service opportunities to improve business.


Do business anytime wherever you are

Thanks to a consistent user experience and single sign-on across email, calendar, files, business processes and collaboration tools, getting to the data you need quickly would be easier. For instance, the Microsoft cloud will help you to track presence and instantly message team members and collaborate in real time to get answers you need. Every device used by your team will give you information on business data like product information, customer details etc.


How to protect your business?

Since your customers trust you with their data, you must ensure you earn it by having a safe centralized, and protected system by simplifying audits, compliance, and reporting. Virtual and physical security including access control, encryption, and authentication, you can help protecting your data whatever the devices you use. Microsoft cloud solutions remain, scalable and reliable. Thanks to continuous backup across globally distributed datacenters, you will have the built-in data redundancy that helps you to be protected from a potential loss.


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