Microsoft Dynamics 365 CRM

Microsoft, the world's leading software company, and Absys Cyborg offer you a full range of software adapted to the size of your company and to your business sector.

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The advantages of Microsoft Dynamics 365 Customer Engagement

  • Run campaigns on multiple channels and improve marketing ROI
  • Develop affinity for your brand
  • Encourage long-term customer loyalty
  • Personalise your customer service through 360-degree visibility of your customers
  • Unify Microsoft technologies to further enhance the data for your marketing strategy
  • Provide your employees with the latest customer information in real time so that they can create personalised experiences
  • Allow customers to communicate through any channel and on their preferred device
  • Give your employees an overview of your customers so as to identify new business opportunities
  • Offer a connected and proactive service to help your technicians give customers a positive on-site experience


Business coverage of Microsoft Customer Engagement

  • Marketing
  • Sales and Commercial Management
  • Customer Service
  • Field Service

All Softwares included in the Microsoft Dynamics 365 CRM solution

Microsoft Dynamics 365 Marketing

Microsoft Dynamics 365 Marketing software connects sales and marketing to generate business.

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Microsoft Dynamics 365 Marketing

Microsoft Dynamics 365 Sales

Dynamics 365 Sales is Microsoft's sales management software to convert your relationships into sales revenue.

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Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Customer Service

With Dynamics 365 Customer Service, offer your customers smooth, personalised experiences so as to retain them over the long term.

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Microsoft Dynamics 365 Customer Service

Which needs are met with Microsoft Dynamics 365 CRM solution?


Thanks to our CRM solutions, you will win new prospects and build customer loyalty effectively to grow your business. CRM tools will help you accelerate your business growth and automate daily tasks. CRM also provides a global view with customizable dashboards showing the history of customer interactions.


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